• Application Deadline:
• Position: Corporate Retention Associate (Port Harcourt)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Rivers


• City Port Harcourt


• Job Field Sales / Marketing / Retail / Business Development 
  

About the job

• This role is responsible for developing and maintaining Reliance Health's relationship with corporate clients by ensuring the highest levels of positive customer experience.


• The role is also responsible for ensuring strong customer retention and the resolution of all client's administrative issues.


• Act as a primary contact person to key contacts in client companies to ensure their needs are adequately served and resolve any issues they might have


• Assist corporate clients in onboarding and navigating our system and the healthcare system in general


• Anticipate issues and needs of corporate clients and intervene early to ensure they do not occur


• Conceptualize and execute additional initiatives including but not limited to corporate events, wellness checks, etc that will lead to a better experience for corporate clients


• Ensure retention of corporate clients and the potential expansion of their value by providing additional value-added services


• Regularly obtaining feedback on our services from corporate clients and act on said feedback accordingly

Requirements

• Skills Required:
  
  
  
  • Must be based in Port Harcourt
  
  
  • B.Sc./HND degree
  
  
  • Strong written and spoken communication skills
  
  
  • Strong analytical thinking skills
  
  
  • Ability to work in a team and collaborate with various individuals
  
  
  • Strong interest in developing a career in a client-focused role
  
  
  • Sales/Customer Success/Client Relations experience are added advantages
  
  
  
  

Benefits

• Work alongside & learn from best-in-class talent


• Join a market leader within the Insurance space


• Attractive Salary & benefits


• Fantastic work culture


• Work and learn from some of the best in the industry


• Great work-life balance