• Application Deadline:
• Position: Fulfillment Operations Professional


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Bayelsa


• Job Field Medical / Healthcare 
  

About You and the Role  

• As a member of Zipline’s Fulfillment operations team in Bayelsa State, Nigeria, you’ll be responsible for building a strong supply chain of health commodities to enable health facilities to provide the best services to their patients.


• By joining us, you’ll be contributing to providing access to healthcare for all.


• Your main responsibilities will involve performing and coordinating a variety of tasks within the Fulfillment Operations team to ensure that our customers get their requests/orders in a timely manner.  


• At Zipline, we believe that where you live should not influence your access to vital medical supplies. If this opportunity sounds like something you’d want to be a part of, then keep reading.


• Please be advised that we have not yet kicked off the interview process for this role and you should expect a slight delay in hearing back from us.


• We will be in touch as soon as we are ready to begin interviewing.

Responsibilities

What You'll Do:  

• As a Fulfillment Operations Professional, you will be part of the team that ensures that blood products & medical products are delivered from our distribution centres to health care facilities in a safe, reliable, and fast manner.


• By joining us, you will therefore be contributing to our mission of ensuring that every human on Earth has instant access to vital medical supplies.

Your main responsibilities will include:

• Customer Service & Order Fulfillment: You will be the first line when it comes to fielding orders from customers & ensuring they have high quality & excellent experience.


• Responding to calls from customers and collaborating with other members to process their orders


• Inventory & Warehouse Management: Organizing and managing supplies and equipment to ensure as the company scales, proper management procedures are in place.


• Product Handling: Manage & prepare packages to be delivered via drone to the hospitals and clinics to ensure quality & speed of delivery.


• Best Practices & Safety Management: Work with a team to perform daily quality control, oversee safety and regulations at the Zipline distribution center.

Requirements

What You'll Bring:  

Essential:

• Diploma or HND / Bachelor's Degree in Sciences preferably in Pharmacy, Nursing, Biomedical Laboratory, Biochemistry, Public Health or related fields of study.


• Full professional proficiency in spoken and written English


• 1+ years of practical experience in a laboratory setting, manufacturing plant, hospital or clinic


• Passionate about making sure that each component of our supply chain and order processing is handled perfectly


• Proactive with excellent organization and attention to detail


• Obsessed with the customer experience and making sure the quality of our deliveries always exceeds expectations


• Upbeat and positive attitude, a collaborator who wants to succeed while also helping teammates grow


• Must be eligible to work in Nigeria.

What Else You Need To Know:

• Must be willing and able to work nights/weekends on shifts


• Must be willing to work for a period not more than 45 hours/week


• This is a full-time position based in a town in Bayelsa State and will require relocation 


• This job will involve regular communication with customers to process their requests and answer their queries about our stock and seek support


• Women are encouraged to apply, as we believe a balanced team is critical for success


• Must be able to travel to Ghana for at least 3 months for Zipline Academy training program


• Must have completed NYSC and hold a certificate of completion or exemption.