Job Description
JOB DUTIES & RESPONSIBILITIES
- Maintaining a deep knowledge of company products and services.
- Building and maintaining strong relationships with prospective and existing clients.
- Researching and pursuing new business opportunities.
- Identifying clients' needs and requirements and proposing suitable solutions.
- Providing clients with comprehensive product/service consultations and guiding their decision-making process.
- Upselling and cross-selling products/services to clients.
- Resolving complaints and issues efficiently and in a timely manner.
- Prospecting for new clients
- Ensuring client satisfaction
- Developing and implementing marketing strategies to grow the customer base.
- Build long-term relationships with clients and customers.
- Create strategies and work with clients to boost their brand.
COMPETENCIES REQUIREMENTS
- Strong presentation skills
- Excellent written and verbal communication skills
- Highly organized and detail oriented.
- Good conflict resolution and problem-solving skills.
- Leadership and team management skills.
- Proficient use of Microsoft Office