Job Description
JOB DUTIES & RESPONSIBILITIES
- Acquire retain and grow the business and client portfolio (Fund Management)
- Responding promptly to customer inquiries.
- Ensure that all customer transactions are properly recorded, filed, and reported.
- Maintain positive business and customer relationships in the effort to extend customer lifetime value.
- Assist with tracking all appointments, sales, complaints, status reports, etc. thoroughly for review.
- Maintaining a positive, empathetic, and professional attitude toward clients at all times.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Provide administrative support as required.
- Keep abreast of new regulations or policies that may affect earnings and investment portfolio.
- Provide responsive service to clients ensuring that all queries, complaints/ problems, and transactional requests are attended to quickly and efficiently.
- Planning and Preparing Presentations
COMPETENCY REQUIREMENTS
- Enhanced writing and communication skills
- Financial interpretation
- Interpersonal /People's skills
- Analytical / Problem solving skills.
- Knowledge of Investment Management & Financial Advisory
- Understanding of Wealth Management tools