Team Lead (Asset Creation) at The Concept Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
92887
Job Views
94

Job Description



DUTIES & RESPONSIBILITIES



  • Build and maintain team staff requirement

  • Manage day-to-day Consumer Credit team operations.

  • Build, develop and grow team members for optimum performance

  • Constantly liaise, coach mentor and motivate team members for optimal lead generations and conversion.

  • Responsible for monitoring and ensuring team members meet set targets

  • Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.

  • Generate and contribute via market analysis and customer perception of new products.

  • Establish and maintain good customer base

  • Strategically devise means to help self and team members to generate and maintain quality sales contacts

  • Motivate, train and maintain a healthy and effective team

  • Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency.


Key Performance Indicators



  • New Leads/Opportunities

  • Client Acquisition and customer retention rate

  • Sales Volume per team member and collectively

  • Existing Client Engagement

  • Upsell/Cross-Sell Rates

  • Percentage target met periodically


QUALIFICATIONS/REQUIREMENTS



  • Minimum education level –First degree in any discipline from a reputable academic institution. Post-graduatequalification(s) and professional membership will be an added advantage.

  • Demonstrated track record of meeting/exceeding goals as an individual contributor.

  • Successful experience building a territory from little or nothing.

  • 5 years+ of progressive experience in sales and marketing of financial products (Consumer Lending)

  • Skills/Competencies

  • Highly motivated and passionate about sales with a genuine drive to succeed.

  • Previous experience of driving sales ideally across all company products.

  • Strong personal network within the industry.

  • Excellent verbal and written communication skills.

  • Detail oriented and ability to prioritize and handle multiple tasks at any given time.

  • Ability to lead and motivate a large team.

  • Strong sales, analytical, organization and people skills required.

  • Proficient in Microsoft Word, Excel, Outlook and PowerPoint.

  • Ability to adapt quickly to new technologies, products and procedures

  • Ability to work and thrive in a multi-tasked and fastpaced environment.

  • Professional “get it done” attitude and work ethic.


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