• Application Deadline: Thu, 18 Jul 2024 00:00:00 GMT
• Position: Team Lead


• Job Type Full Time


• Qualification OND


• Experience 1 - 2 years


• Location Lagos


• City Lekki


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guests expectations (Be positive & Motivate the team)


• Ensure Guests Film information are always available (film guides, box office tickets and promo materials)


• Check daily and ensure all tills are operatives and resolve any issues immediately


• Daily Ensure the cinema is always clean and organised accordingly


• Follow daily cashing up procedures and security policy to protect assets and revenue. Any cash difference must be resolved immediately


• Be firm and take immediate action for any Cash or Security Breach to all staff


• Ensure staff are presentable and have correct uniform


• Ensure cinema staff are trained on guest service standards


• Communicate 15min morning and evening meeting goals to office staff


• Daily review of all disciplinary matters, discuss with OM to resolve them

Requirements

• Candidates should possess an OND qualification with 1 - 2 years experience.