Data Analyst at Polaris Digitech limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
93065
Job Views
68

Job Description



Job Objectives



  • Ensures that verification requests are verified and sent/uploaded back to the client within Turn-Around-Time (TAT)

  • Customer Address Verification Field Agents

  • Check all clients’ portals regularly to download all the received addresses promptly.

  •  Sort the structured addresses from the volume of addresses received from the clients.

  • Assign all structured addresses to the field agents promptly.

  • Contact the field agents to ensure they verify all assigned addresses within the agreed TAT periods.

  • Return all verified/approved addresses and all incomplete addresses back to the clients.

  • Investigate and resolve any discrepancies or errors in address information.

  • Understand the use of all clients’ web portals and the AMP.

  • Provide assistance to customers regarding address-related inquiries or issues.

  • Stay updated on company policies and procedures related to address verification.

  • Maintain confidentiality and security of clients’ information at all times.

  • Partake in physical address verification exercises once in a while.

  • Document all verification activities accurately and promptly.

  • Prepare the weekly agent report, monthly invoices and other CAV reports.


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