Front Desk Officer at AFRILAB Medical Diagnostics

Job Overview

Location
Lagos, Oyo
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
93066
Job Views
65

Job Description



Responsibilities



  • Greet and welcome clients and visitors in a friendly and professional manner.

  • Manage incoming calls, emails, and other communications efficiently.

  • Schedule appointments and manage the appointment calendar.

  • Provide information about our services and address client inquiries.

  • Maintain a tidy and organized reception area.

  • Handle administrative tasks such as data entry, filing, and record keeping.

  • Assist in billing and invoicing processes.

  • Coordinate with medical and administrative staff to ensure client satisfaction.

  • Ensure a positive and welcoming experience for all clients and visitors.

  • Maintain efficient and organized front desk operations.

  • Provide accurate and timely information to clients and staff.

  • Support administrative functions to enhance overall clinic performance.


Qualifications



  • Proven experience as a Front Desk Officer, Customer Service, Receptionist, or similar role.

  • Excellent verbal and written communication skills.

  • Strong organizational and multitasking abilities.

  • Proficient in Microsoft Office Suite and other relevant software.

  • Ability to maintain a professional demeanor under pressure.

  • High level of customer service orientation.

  • Attention to detail and problem-solving skills.

  • Ability to work independently and as part of a team.

  • Experience in a medical or healthcare setting.

  • Knowledge of medical terminology and billing processes.


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