Destination Consultant at Finchglow Holdings

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
93665
Job Views
105

Job Description



Job Summary



  • As a Destination Consultant, your role involves curating bespoke holiday packages, selling, and promoting travel products and holiday destinations tailored to client needs in collaboration with your Line Manager.


Responsibilities



  • Liaise with coach operators, airlines, hoteliers, and resort representatives to get best prices and packages for clients

  • Attend holiday shows, travel and tourism exhibitions

  • Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, attractions, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours etc.

  • Take enquiries from corporate clients regarding their local and international hotel requirements and handle guest bookings as required

  • Responsible for researching and recommending destination sites, including corporate and leisure locations

  • Maximize conversions by following up on quotations in established timeframe

  • Demonstrate competency of product knowledge

  • Work with local and international tourist site to promote tour packages

  • Assist clients with all products /Services rendered for optimum service delivery

  • Research and stays connected with current tourism trends, fares, ratings and new destination opportunities

  • Follow up on generated leads from online and offline channels

  • Reporting of activities performed daily to the Line Manager

  • Contact hoteliers, tour operators and transportation service providers for availability, produce quotes and present options to clients for booking

  • Offering excellent customer service and build a rapport with clients

  • Carry out additional job-related duties as assigned.


Qualifications



  • First Degree in a related field

  • Minimum of 2 years professional experience within the travel industry.

  • Result Oriented & Target Driven

  • Sound knowledge of general travel information and destinations

  • Proficiency in the use of online platforms to curate packages and attend to requests

  • High proficiency levels with the use of Microsoft Office programs and ability to quickly master new technologies

  • Excellent verbal & written communication skills as well as organization skill

  • Ability to work in a team environment and excellent interpersonal skills

  • Highly innovative and creative thinking as well as excellent customer service delivery

  • Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients


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