As a Destination Consultant, your role involves curating bespoke holiday packages, selling, and promoting travel products and holiday destinations tailored to client needs in collaboration with your Line Manager.
Responsibilities
Liaise with coach operators, airlines, hoteliers, and resort representatives to get best prices and packages for clients
Attend holiday shows, travel and tourism exhibitions
Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, attractions, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours etc.
Take enquiries from corporate clients regarding their local and international hotel requirements and handle guest bookings as required
Responsible for researching and recommending destination sites, including corporate and leisure locations
Maximize conversions by following up on quotations in established timeframe
Demonstrate competency of product knowledge
Work with local and international tourist site to promote tour packages
Assist clients with all products /Services rendered for optimum service delivery
Research and stays connected with current tourism trends, fares, ratings and new destination opportunities
Follow up on generated leads from online and offline channels
Reporting of activities performed daily to the Line Manager
Contact hoteliers, tour operators and transportation service providers for availability, produce quotes and present options to clients for booking
Offering excellent customer service and build a rapport with clients
Carry out additional job-related duties as assigned.
Qualifications
First Degree in a related field
Minimum of 2 years professional experience within the travel industry.
Result Oriented & Target Driven
Sound knowledge of general travel information and destinations
Proficiency in the use of online platforms to curate packages and attend to requests
High proficiency levels with the use of Microsoft Office programs and ability to quickly master new technologies
Excellent verbal & written communication skills as well as organization skill
Ability to work in a team environment and excellent interpersonal skills
Highly innovative and creative thinking as well as excellent customer service delivery
Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients