• Application Deadline: Fri, 19 Jul 2024 00:00:00 GMT
• Position: Protocol Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 7 years


• Location Lagos


• Job Field Travels & Tours 
  

Job Purpose

• The ideal candidate is expected to manage local and international travel arrangements, visa processing, hotel bookings, airport pickups, and other services for Finchglow Travels clients.

Key Responsibilities

• Procure clearance tags at the airport


• Arrange hotels and airport transfers, travel packages in anticipation of travel for customer


• Build and maintain cordial relationships with various Government agencies at international and domestic airports to facilitate effective meet and greet services.


• He/She arranges for transportation where necessary and ensures customer’s schedule does not suffer from complications and delays.


• Provide protocol to clients at the airport both international and domestic


• Manage drivers in charge of pick and provide itinerary information


• To deal with Immigration Authority and airport security force for clearance of clients.


• Arrange collection of travelers and baggage.


• Ensure speedy passage through airport – process travel documents.


• Make airport arrangement pick up and drop; Supervise escort patrol.


• Protect clients from extortion or harassment by airport authorities.


• Transferring passengers through the airport.


• Assist with other office function when less busy with travel arrangements.


• Willingness to work outside office hours.


• The officer facilitates the travel of customer’s visa on arrival.


• Maintain, prioritize and file confidential records.


• Be available at anytime world conditions require.

Qualification & Experience

• Degree in Social Sciences / Business Administration


• ATA certified


• Diploma in Logistics is an added advantage.

Skills & knowledge:

• Result Oriented & Target Driven


• Excellent verbal & written communication skills


• Excellent time and project management skills


• Excellent organization skill


• Exhibit a high level of initiative, objectivity, integrity and commitment.


• 5 -7 years working experience in the travel / logistics/protocol industry with good working knowledge of ticketing and travel logistics.


• Extensive knowledge of the airline industry and the foreign embassies/visa processing agencies.


• Good diplomacy skills and tact in dealing with team members, drivers and colleagues.


• High attention to details and a team player.