Job Description
JOB SUMMARY
We are recruiting early career graduates for the Branch Leadership role at FoodCo Nigeria Limited, a leading multichannel retail company in Nigeria. Interested applicants must possess strong customer service and relationship management skills
RESPONSIBILITIES
- Optimize inventory management, maintain a visually appealing sales floor, deliver exceptional customer service, and uphold operational excellence.
- Commitment to training and assignments in the retail outlets.
- Acquiring an excellent understanding of product lines and services, offered by FoodCo Nigeria Limited.
- Learning the value chain in FoodCo’s businesses. That is the full range of activities, involved in procuring the products/raw materials, getting them into the stores/production units, design of stores/placement of products, to attract sales from different demographic groups.
- Delivering excellent services to customers, through an excellent knowledge of products, and the ability to continually solve customers’ problems.
- Supporting all the functions in the retail outlets (over specified periods of time), with a cheerful disposition.
- Understanding the FoodCo culture and promoting this at the retail outlets.
- Developing a great working relationship with all categories of workers, and vendors.
- Learning how to cross sell to customers and excelling in this skill.
REQUIREMENTS
- A Bachelor’s degree/ Higher National Diploma in any discipline
- Minimum graduating GPA- second class lower/lower credit
- 0-2 years post NYSC experience
- Age limit- 27 years
- Strong problem-solving skills
- Excellent written and verbal communication skills
- People oriented- A genuine love and concern for people, comfortable dealing with diverse personalities
- Passion for service- constantly going the extra mile to delight customers.
- Hands- on approach to work, strong initiative- willingness to take on diverse tasks on the shop floor.
- Leadership potential- Ability to motivate others towards accomplishing departmental goals.