Client Service Personnel at ECLAT HR Consulting

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
93954
Job Views
95

Job Description



Responsibilities


The ideal candidate will (but is not limited to):


Administrative/ Client Service:



  • To organize, and occasionally accompany, the reporting officer to meetings, take minutes, and follow up actions as an administrative.

  • To assist in the logistics of managing all existing clientele through regular communication with key contacts and helping to answer any queries via email and telephone.

  • To assist in updating the company’s databases with new client information as well as helping to manage their account and records.

  • Assist with general administrative duties as assigned at the time.


Marketing:



  • To collaborate and deliver creative marketing initiatives to include face-to-face interaction (out-of-office marketing) with potential clients in other to make them aware of services as well as developing marketing materials and uploading to social media.

  • To ensure that website and other social media information is current and appealing to existing and potential clients, supporting the team to ensure we communicate well with differing audiences.

  • To maintain our newsletter database and to work alongside other team members to ensure the regular sending of newsletters.

  • To market the company’s services to increase clientele.



Requirement:



  • Bachelor’s Degree/HND in Mathematics or related course.

  • Applicant should have knowledge or experience in IELTS, PTE, TOEFL, SAT, GRE, and GMAT.

  • Prior experience as a Mathematics teacher/ tutor

  • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet, etc.

  • Proficient in Google Office Suite Drive – Google Sheets, Google Docs, Gmail, etc.


Required Competencies:



  • Should have excellent written and speaking communication skills

  • Should be patient enough to follow through with students who are slow in learning and lack great retention abilities

  • Ability to work effectively and cordially within a team with other members

  • Ability to collaborate with a variety of stakeholders.

  • Ability to make quick and smart decisions under pressure



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