Sales Account Manager at Youverify Online Services

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
94108
Job Views
80

Job Description



Job Summary



  • We seek a motivated and experienced Sales Account Manager to join our team. As a Sales Account Manager, you will manage customer relationships, build and maintain relationships with key contacts, and develop and implement strategic sales plans. You will liaise with cross-functional internal teams (including Customer Service/Success and Product Development departments) to improve the customer experience.


Key Responsibilities

Business Development and Sales:



  • Identify and target new business opportunities in the compliance solutions market especially with the commercial banks and top fintech.

  • Develop and execute a strategic sales plan to achieve sales targets and expand our customer base.

  • Conduct market research to identify trends, customer needs, and competitive landscape.

  • Build and maintain a robust sales pipeline through proactive prospecting and lead generation.

  • Organize and lead key accounts meetings.

  • Generate and develop new business opportunities using existing and potential customer networks and identify areas of improvement to meet sales quotas


Client Relationship Management:



  • Establish and maintain strong relationships with key decision-makers and stakeholders in target organizations.

  • Understand client requirements and provide tailored compliance solutions to meet their needs.

  • Serve as the primary point of contact for clients, ensuring high levels of customer satisfaction and engagement.


Negotiation and Closing:



  • Prepare and deliver compelling proposals and quotations to clients.

  • Negotiate contract terms, pricing, and agreements to close sales deals.

  • Work closely with the legal and finance teams to ensure compliance with company policies and procedures during contract negotiations.


Product and Industry Knowledge:



  • Maintain a deep understanding of our compliance solutions portfolio and its applications.

  • Stay updated on industry trends, regulatory changes, and best practices in compliance.

  • Provide feedback to the product development team on market needs and potential enhancements.


Reporting and Analysis:



  • Track and report on sales activities, pipeline status, and performance metrics.

  • Analyze sales data to identify trends, opportunities, and areas for improvement.

  • Provide regular updates to senior management on sales performance and market insights.

  • Communicate the progress of monthly/quarterly objectives


Education and Experience



  • Bachelor’s degree in Business, Marketing, or a related field; Masters or MBA is a plus.

  • 5+ years of experience in business development or sales, preferably in compliance solutions or related fields.


Skills and Competencies:



  • Strong sales and business development acumen with a record of outstanding delivery.

  • Proven work experience as a Sales Account Manager in Tech Industries, the Financial Sector, or Telecommunication sector.

  • Excellent negotiation, influencing, and relationship-building skills.

  • Hands-on experience in sales and an ability to deliver excellent customer experience

  • Understanding of sales performance metrics

  • Business acumen with a problem-solving attitude

  • Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level

  • Experience delivering client-focused solutions to customer needs

  • Ability to manage multiple accounts at a time.

  • Strong verbal and written communication skills


Technical Skills:



  • Proficiency in CRM software (e.g., Salesforce/Zoho) and sales analytics tools.

  • Familiarity with Microsoft Suites (Esp Excel and PPT).


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