• Application Deadline:
• Position: Manager, Quality Assurance


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Banking 
  

Job Description

Define, standardize, and support the CCC's service delivery through effective quality assurance and implementation of service enhancing initiatives.

Personal Competencies

• Strong people / interpersonal skills


• Excellent team-spirit


• Attention to detail


• Strong Organizational Skills.


• Result oriented.

Knowledge Competencies

• Knowledge and experience in effective service delivery


• Knowledge and experience in effective and efficient quality assurance


• Knowledge in developing and managing service


• Good verbal and written communication skills.


• Understanding the branch service standard and practice.