Cashier / Receptionist at HR-EX Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
94275
Job Views
75

Job Description



Job Summary



  • Our client, which operates in the industry beauty and wellness sector in Lagos is looking to hire a Cashier / Receptionist to join their dynamic team.

  • The Cashier / Receptionist manages all customer transactions accurately and efficiently.

  • Responsibilities include receiving payments and issuing receipts, taking calls, using the POS system, monitoring the client database, keeping track of all cash and credit transactions, and having a good knowledge of how cash registers operate.

  • The cashier / Receptionist ensures all transactions run smoothly to maximize customer satisfaction.


Job Responsibilities



  • Welcoming customers, answering their questions, and providing advice or recommendations.

  • Operating cash registers and other payment software and electronics.

  • Manage transactions with customers and collect payments, whether in cash, POS, or transfer

  • Display products on the shelf.

  • Liaise with the Inventory Manager and ensure pricing is accurate

  • Issue receipts.

  • Redeem gift cards.

  • Cross-sell products.

  • Resolve customer complaints, as instructed in the Employee Handbook, guide them, and provide relevant information.

  • Maintain clean and tidy checkout areas and general front desk area

  • Track transactions on balance sheets and report any discrepancies

  • Bag product sold.

  • Prepared daily, weekly, and monthly sales reports.

  • Issuing Petty cash for Salon Expenses as approved.

  • Going to the Bank to deposit when Necessary.

  • Maintain appointment calendar and help Customers with booking.

  • Issue Gift vouchers from Customers.

  • Ensure cleanliness of the front desk area before the start of business

  • Maintain proper personal hygiene and appearance


Qualifications and Experience Required



  • SSCE / Diploma or equivalent.

  • 2 - 5 years work experience.

  • Customer service or cashier experience.

  • Ability to handle transactions accurately and responsibly.

  • High level of energy with strong customer service skills.

  • Basic math and computer skills.

  • Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.

  • Attention to detail.

  • Helpful, courteous approach to resolving complaints.


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