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Call Center Manager at Great Brands
Job Overview
Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago
Additional Details
Job ID
94289
Job Views
90
Job Description
- Application Deadline:
- Position: Call Center Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 4 - 6 years
- Location Lagos
- Job Field Customer Care
Responsibilities
- Recruits, selects, hires, and trains new call center personnel and prepares them to respond to customer questions and complaints.
- Prepares call center performance reports by collecting and analyzing call agents' data.
- Evaluates individual performance reviews and overall team effectiveness with upper management.
Qualification
- 4 - 6 years work experience.
Company Details
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