Cyber Security Account Manager at Dataflex

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
94438
Job Views
74

Job Description



Job Description



  • The Cyber Security Account Manager is responsible for managing relationships with clients, understanding their cyber security needs, and ensuring the delivery of effective security solutions.

  • This role involves working closely with internal teams to deliver on client requirements, identifying new business opportunities, and maintaining high levels of client satisfaction.


Responsibilities



  • Client Relationship Management: Develop and maintain strong relationships with existing clients. Act as the primary point of contact for clients, ensuring their cyber security needs are met.

  • Account Growth: Identify and pursue opportunities to expand services with current clients. Work to meet and exceed sales targets and grow the client base.

  • Solution Delivery: Collaborate with technical teams to ensure the delivery of tailored cyber security solutions. Oversee the implementation of security products and services to meet client requirements.

  • Consultative Selling: Understand clients’ business challenges and provide consultative advice on how to enhance their cyber security posture. Present and demonstrate security solutions to clients.

  • Market Analysis: Stay updated on industry trends, emerging threats, and new security technologies. Provide insights to clients on how these trends may impact their security strategies.

  • Reporting: Prepare and deliver regular reports on account status, activities, and results to management. Track and report on key performance indicators (KPIs).

  • Problem Resolution: Address and resolve any issues or challenges faced by clients in a timely manner. Ensure high levels of client satisfaction and retention.


Qualifications



  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. Professional certifications is a plus.

  • Minimum of 3-5 years of experience in account management, sales, or business development within the cyber security industry.

  • Technical Knowledge: Strong understanding of cyber security concepts, technologies, and trends. Ability to discuss technical details with clients and internal teams.

  • Sales Skills: Proven track record of meeting or exceeding sales targets. Strong negotiation, presentation, and closing skills.

  • Communication: Excellent verbal and written communication skills. Ability to build rapport with clients and convey technical information in a clear, understandable manner.

  • Problem-Solving: Strong analytical and problem-solving skills. Ability to identify issues, develop solutions, and implement them effectively.

  • Team Player: Ability to work collaboratively with internal teams and contribute to a positive team environment.


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