Verifying employment details of prospective candidates, including education, residential address and criminal records, for clients and their organisations
Coordinating with the Human Resource team and Line managers for employment & reference verification
Solving specific client queries pertaining to background verification as and when requested
Communicating with Vendors for the various reports
Investigating case-on-case basis to provide feedback to clients as per the requests
Reaching out to the clients and providing them with the required information
Coordinating with the client for specific requirements through written or verbal communication
Flagging the candidate reports as per the norms of the organisation
Informing the stakeholders in case of a red flag in the verification of a candidate
Maintaining track of cases for future reference of clients
Collecting information and generating reports according to client specifications within the required time frame.