Shopping Mall Operations Manager at Knight Frank

Job Overview

Location
Lagos, Kogi
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
94675
Job Views
77

Job Description



Scope                                                   



  • The main objective is to ensure the facility's seamless day-to-day operations through effective oversight of technical matters, including routine checks, preventive and restorative maintenance tasks, and HSE details.

  • This includes acquiring/deploying resources and coordinating the efforts of technicians and third-party contractors or consultants to ensure that all facilities are operating efficiently.

  • The submission of weekly reports to management that provide details of all activities, challenges, and recommended resolutions in the facility is of particular importance.


Responsibilities



  • Coordinate and be responsible for facilities operations.

  • Oversight of the long-term structural integrity of the facility’s premises.

  • Anticipate potential problem areas in the facility, analyzing and providing solutions, and preventive and/or corrective actions.

  • Ensure all safety codes, requirements and standards are always complied with.

  • Plann & budget for major repairs to existing facilities.

  • Conduct joint inspections of the facility on a scheduled and regular basis to ensure that all facilities (air-conditioning units, generators, transformers, water treatment plant, etc.) are well managed and maintained as and when due.

  • Ensure proper use and maintenance of fixtures and fittings within the facility through scheduled regular visits to each store.

  • Design and ensure compliance with daily, weekly, monthly and quarterly on-site facility management checklists.

  • Follow up with vendors and contractors on maintenance works, repairs and replacement of utilities

  • Maintain a records/log for repairs and routine maintenance

  • Maintain a database of vendors/contractors for repairs and maintenance

  • Lead, direct and supervise technical and non-technical maintenance operations satisfactorily.

  • Generate accurate weekly collated reports which will track queries and complaints to ensure satisfactory resolution with set timelines.

  • Prepare and present guidelines concerning operational effectiveness and service levels to Management.

  • Monitor utility usage and implement adjustments in usage patterns to minimize costs effectively.

  • All other functions that may be ancillary and/or necessary for the effective supervision and completion of all construction work for the Company or as may be advised by the Company’s Management


Specification



  • 1st Degree in Electrical/Mechanical Engineering, Estate Management, Building Technology or another related field.

  • Master’s degree in project management, Facility Management or Engineering.

  • Membership of COREN/IFMA is an added advantage.

  • 6-8 years core Facility Management experience.

  • Strong experience in managing multi-tenanted commercial properties is compulsory.

  • Very strong technical and operational knowledge of buildings

  • Very strong HSE knowledge.

  • In-depth knowledge of relevant building and facilities management standards.


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