• Application Deadline: Wed, 31 Jul 2024 00:00:00 GMT
• Position: Recovery Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

Responsibilities

• Debt Recovery: Identify and contact clients with overdue payments via phone, email, and in-person visits to negotiate repayment plans and recover outstanding debts.


• Client Interaction: Maintain regular communication with clients to ensure timely payments and address any issues or concerns related to their accounts.


• Account Management: Monitor and manage assigned accounts to track the status of overdue payments and maintain accurate records of all communications and agreements.


• Negotiation: Work with clients to develop feasible repayment plans that align with their financial situations while ensuring compliance with bank policies.


• Legal Compliance: Ensure all recovery activities comply with legal requirements and bank policies, including maintaining confidentiality of client information.


• Reporting: Prepare regular reports on the status of overdue accounts, recovery progress, and any challenges faced in the recovery process.


• Collaboration: Work closely with other departments, including Credit and Risk Management, to share information and develop strategies for improving recovery rates.


• Field Visits: Conduct field visits as necessary to meet with clients and assess their ability to repay loans.


• Documentation: Maintain comprehensive and up-to-date records of all recovery activities, communications, and agreements.