Job Description
Job Summary
- The suitable candidate is expected to be willing to learn, stay motivated, and be computer savvy to thrive on the job.
Responsibilities
Backend Data Upload:
- Upload and manage product information on the backend of our e-commerce website(Wordpress).
- Ensure accuracy and consistency of data entry to maintain an updated online catalog.
- Logistics Coordination
- Arrange and coordinate logistics, including coordinating with courier services for deliveries and order fulfillment.
- Track shipments and ensure timely and efficient delivery to customers.
Customer Liaison:
- Provide support to walk-in customers by addressing inquiries, assisting with purchases, and ensuring a positive customer experience.
- Handle customer inquiries via phone, email, or in-person interactions.
Support Operations Team:
- Collaborate with the operations team to streamline processes and enhance operational efficiency.
- Website(wordpress) maintenance
- Assist in identifying areas for improvement in backend operations and proposing solutions.
Requirements
- ND holder in business management or a related discipline.
- Computer savvy with proficiency in MS Office Suite and data entry.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Live in Ikeja and its environs.