• Application Deadline:
• Position: Head, Experience Centre


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 15 years


• Location Lagos


• Job Field Engineering / Technical 
  

Key Responsibilities

• Responsible for generating unique business plans, designs and strategies for meeting marketing objectives.


• Responsible for all the operational and strategic escalations affecting the delivery of objectives.


• Manage the overall Business of the Experience Centre.


• Reinforce brand presence by actively driving the innovative perception of the brand.


• Active development of approaches regarding products and services in accordance with best global practice.


• Maintain excellent relationships with partners’ vendors and customers.


• Responsible for dashboard reporting to the management.


• Increase customer’s satisfaction, loyalty and advocacy to nurture excellent customer relationships.


• Responsible for team’s knowledge development as required to keep abreast of new technologies.

Qualifications

• A degree in Electrical/Electronic or Telecommunications Engineering is preferred.


• MBA or professional qualification will be an added advantage.


• Minimum of 15 years’ experience in Senior Commercial and Technology role in Telecommunications or FMCG of a Blue Chip Company.


• Prior track record of coordinating various units within a business to deliver excellent first class service.