Explaining complex credit information clearly and simply to customers for better purchasing decisions.
Follow up on online clients’ applications and convert them to sales.a
Authorise loan booking to ensure loan details are in line with terms and conditions as agreed with customers.
Ensure loan requirements are met by customers before approvals and disbursements.
Tracking customer’s loan repayment and send repayment history upon request.
Communicate with collections to initiate refund for customers whose repayment came in twice.
Evaluating loan applications and approve/decline those that are within approved lending limits and in accordance with sound lending practices as set forth in policies and procedures.