Scholarship Program Administrator at Workforce Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
94937
Job Views
73

Job Description



Job Description



  • This role will support the Frontline Workers Initiative by providing high-quality administrative support across a wide range of critical program areas and include engaging with company employees, students, student support advisor, university registrar and bursars, student service providers including travel, immigration and accommodation and a third-party education consultancy who manage the scholarship application and selection processes.

  • Fluent in both French and English would be an advantage.


Duties



  • Maintains physical and digital filing systems.

  • Responds to emails and other queries.

  • Draft and edit documents.

  • Researches, compiles and summarizes information for reports or presentations.

  • Completes onboarding process with new scholarship students which includes dialogue with student, completion of all documentation and updating scholarship management system in partnership with Student Support Officer

  • Maintains records for existing awardees in scholarship management system

  • Builds effective relationships with Bursar/Registrar at FLWi student universities to ensure good communication, issue resolution and seamless invoicing

  • Support international students with visa application process and documentation.

  • Collates payment information for authorisation for new and existing students including tuition invoices, other related costs and calculation of daily stipend payments

  • Supports Group Communications with access to students for video footage, case studies and program reporting

  • Provides ongoing administration support to students throughout the year including responding to queries and arranging travel

  • Supports Student Support Officer with scheduling student appointments

  • Provides excellent customer service to students at all times

  • The Program administrator will work in close partnership with the Program Manager and Student Support Officer to ensure the smooth and efficient running of the program.


Requirement and competency



  • B.Sc / HND

  • Proven experience as an administrator within the education sector or scholarship program

  • Familiar with the operation of university bursar/registrar departments

  • Confident in supporting students across a wide range of topics

  • Experience in working in fast paced environment, dealing with multiple stakeholders at all levels

  • Strong IT and research skills

  • Proficient in Microsoft office and project management software (current system is Nifty)

  • Data management and entry skills, including the ability to maintain and improve digital filing systems.

  • Accurate record keeping

  • Bi-lingual French and English an advantage.


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