• Application Deadline:
• Position: Technical Service Engineere


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 - 15 years


• Location Lagos


• Job Field Engineering / Technical 
  

Job Summary

The Technical Service Engineer (TSE) provides the required technical support to the Sales, Projects,  Operations, and Management teams, and monitors company-supplied Products and Services to ensure they meet the required OEM and industry standards and exceed Customer’s expectations. 

Main Responsibilities

CUSTOMER RELATIONS 

• Performs quarterly customer surveys for the quality of COMPANY services supplied to Customers and organizes quarterly Customer service quality meetings. 

SALES 

• Contributes to the technical input of bids/tenders, and participates in sales calls. 


• Recommends new markets and business opportunities to Management 

TECHNICAL 

• Acts as the company’s internal specialist for machinery and performance analysis 


• Ensures oil and coolant samples are collected from all COMPANY-operated equipment, sent to CAT SOS Lab in PH, results are reviewed and interpreted, and recommendations made to Management and Customer. 


• Generates technical specifications, performance runs/limits, and parts lists for COMPANY-operated equipment 


• Creates a technical library that includes parts manuals, O&M manuals, drawings, etc for company-owned and/or Operated Equipment. 

OPERATIONS 

•  Implements and manages a Computerized Maintenance Management System (CMMS), and develops and monitors the implementation of preventive and predictive maintenance plans and schedules 


• Participates in overhaul and commissioning of CAT engines, when required follows up on the performance of company-overhauled equipment, and makes performance improvement recommendations. 


• Leads Root Cause Failure Analysis (RCFA) for any major and catastrophic equipment failures and coordinates corrective actions to prevent a re-occurrence and minimize equipment downtime. 

TRAINING 

• Works with O&M Supervisors to conduct annual technical competency assessment for COMPANY field personnel, prepares training plans, and organizes and conducts in-house training activities 


• Keeps abreast of natural gas engine and other rotating equipment technologies 

Educational Qualifications and Skills

• Technical or Engineering degree in Industrial Processes, Mechanical, Chemical, or Petroleum


• 10 – 15 years total experience with at least 7 years of hands-on field experience    


• COREN certification + NSE membership


• Hands-on experience with CAT G3500 and G3600 engines and Ariel compressors


• Hands-on experience with Waukesha engines and Dresser-Rand compressors


• Operating experience with Altronic and Murphy Control Panels, DCS & PLC dynamic control systems


• Good knowledge of PC tools (Microsoft Office and Microsoft Project)


• Good knowledge of CMMS and Inventory Management Systems.


• Leadership skills must be able to multi-task, & perform under pressure


• Must be able to work safely and mentor less experienced technicians


• Good report-writing skills              


• Good team player    


• Good knowledge of root cause analysis techniques  


• Good interpersonal, communication


• Ability to read/understand P&ID-PFD-ISO          


• Good supervision skill