• Application Deadline:
• Position: Customer Service Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Ondo


• Job Field Customer Care 
  

Role Description

• This is a full-time Customer Service Officer role located on-site in Akure.


• The Customer Service Officer will be responsible for ensuring customer satisfaction, providing support, and enhancing the overall customer experience through effective interactions and problem resolution on a daily basis.

Qualifications

• Interpersonal Skills, Customer Satisfaction, and Customer Support proficiency


• Customer Service and Customer Experience expertise


• Provide Excellent Customer service while adhering to banking regulations.


• Conducted customer due diligence and KYC procedures


• Strong communication and problem-solving abilities


• Ability to work well in a team and independently


• Prior experience in a customer-facing role is a plus


• Knowledge of banking operations and products is advantageous