• Application Deadline: Sun, 25 Aug 2024 00:00:00 GMT
• Position: Operation Manager


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 5 - 9 years


• Location Lagos


• Job Field Project Management 
  


• Salary Range ₦200,000 - ₦300,000/month
  

Job Description:

• The incumbent is responsible for organizing and overseeing the daily operations of the production and logistics departments, to guarantee optimum productivity’s/he is to ensure that these departments are well-coordinated by managing procedures and operations, as well as working with other staff in strategic planning activities, ensuring all staff are aware of operational best practices and implementing new technologies.


• Responsible for supporting the MD/CEO in developing and directing strategy towards the profitable growth and operation of the company


• Developing strategic operative plans that reflect the longer-term objectives and priorities established by the Management


• Design and recommend new processes to improve/increase production quality, productivity and profitability


• Review and ensure quality control in service and product delivery across all departments


• Oversee the production department, and work with other pertinent units, to create production budgets


• Prepare production and expense reports and submit to top management weekly


• Closely monitor the operating and financial results against plans and budgets, creating monthly business reports; informing Management of significant changes


• Supervise the production team, ensuring updates and monitor stock and inventory records


• Submit periodic recommendations for stock update/management and production


• Send mass marketing communications to clients via appropriate channels


• Work with the appropriate departments to establish and follow through on consolidated marketing efforts


• Plan and monitor the day-to-day running of business to ensure smooth progress


• Evaluate regularly the efficiency of business procedures according to organizational objectives and enforce improvements


• Supervise the production team, and provide constructive feedback as required


• Anticipate and mitigate likely risks to operational excellence


• Manage procurement processes, and coordinate material and resources allocation


• Research and propose policies and best practices to top management for possible implementation


• Work with the Customer Satisfaction team to manage client data bases, client retention strategies and client relationship management


• Manage relationships/agreements with external partners/vendors


• Evaluate overall performance by gathering, analyzing and interpreting data, presenting this as quarterly management reports to the HR/CEO


• Ensure corporate and legal compliance to established regulations, and handle business information with the required level of confidentiality


• Oversee the logistics unit, ensuring client orders meet specification

Requirements

• BSc Bachelor’s Degree in Business Administration, Project Management,


• An MSc in Business Administration will be an added advantage,


• Minimum of 5 years relevant and managerial experience


• Proven experience as Head of Operations, Operations Director or a similar leadership role.


• Compliance: Ability to audit and monitor quality of output; demonstrable experience of delivery against specified protocols/procedures ensuring the highest level of performance.


• Stakeholder Management: Ability to build and develop relationships with internal employee, strategic partners and other external parties/organizations; with the ability to resolve conflict.


• Personal Drive: Ability to work without supervision- autonomously; managing one’s own time; working with drive and enthusiasm.

Communication: 

•  Excellent written, and verbal communication skills.


• Commercial Awareness: Demonstrable contribution, to maximizing commercial performance, through controlling costs, and ensuring efficiencies where possible, and keeping up-to-date with the latest trends and best practices


• Customer Focus: Ability to understand customer needs; striving to exceed expectations


• Planning and Organizing: Demonstrable experience with managing tasks and deadlines, with the ability to resolve conflicting priorities


• Excellent business process knowledge, proposal writing and reporting Skills.