• Application Deadline:
• Position: Receptionist


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience 1 - 2 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Summary

• To provide exceptional customer service, manage front desk operations, and perform administrative tasks to ensure a smooth and efficient office environment.

Key Responsibilities

• Greet visitors, clients, and employees, providing a warm and professional welcome.


• Answer, direct, and manage incoming phone calls, emails, and messages.


• Manage appointments, schedules, and calendars for staff and management.


• Handle incoming and outgoing mail, packages, and deliveries.


• Provide administrative support, including data entry, filing, and record-keeping.


• Maintain office supplies, inventory, and equipment.


• Ensure reception area is tidy, organized, and presentable.


• Handle customer inquiries, resolve issues, and escalate concerns as needed.


• Collaborate with team members to achieve shared goals and objectives.


• Maintain confidentiality and handle sensitive information with discretion.

Requirements

• High school diploma or equivalent; additional education or certifications a plus.


• 1-2 years of receptionist or administrative experience.


• Excellent communication, interpersonal, and customer service skills.


• Proficient in Microsoft Office, email, and phone systems.


• Organized, detail-oriented, and able to multitask.


• Ability to maintain confidentiality and handle sensitive information.

Skills:

• Customer service and relations


• Communication and interpersonal skills


• Administrative and organizational skills


• Time management and multitasking


• Data entry and record-keeping


• Attention to detail and accuracy


• Discretion and confidentiality


• Teamwork and collaboration