Telesales Agent at Jiji Online Marketplace Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
95789
Job Views
81

Job Description



Responsibilities



  • Answer questions about products and services offered by the company.

  • Cold calling and prospecting new customers.

  • Ensure adequate information is provided to prospective customers.

  • Ask questions to understand customer requirements to create a booking.

  • Direct prospects (or existing customers) to the appropriate center for the sale of their cars.

  • Enter and update customer information in the database.

  • Appropriate handling of angry customers to preserve the company’s reputation.

  • Go the “extra mile” to meet sales quota and facilitate future sales.

  • Keep records of calls and bookings while noting all useful information.

  • Following up, tracking, and directing customers.


Requirements

We believe that you will succeed better if you possess the following:



  • First degree or equivalent in a relevant discipline.

  • 1-3 years of experience in Telemarketing/Telesales

  • Experience in sales and knowledge of consumer behaviors

  • Must have keen attention to detail, a high level of integrity, and logically sound

  • Ability to convince others and explain information in clear terms

  • Excellent problem-solving and analytical thinking

  • Proficient in the use of the Microsoft Office package


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