Job Description
Scope and Impact
- The candidate will be tasked with the responsibility of selling various loan products.
- He/ She will act as liaison between customers and our financial institution and will help qualified applicants acquire loans in a timely manner.
Job Summary
- The Rosabon Sales Executive is required to collect and prepare all materials needed to process transactions (loans and investments).
- He/ She will also responsible for reviewing loan applications evaluating the potential risks of granting loans to applicants.
Responsibilities
- Evaluate credit worthiness by processing loan applications and documentation within specified limits.
- Interview applicants to determine financial eligibility and feasibility of granting loans.
- Determine all applicable ratios and metrics and set up debt payment plans.
- Communicate with clients either to request or to provide information.
- Justify decisions (approvals/rejections) and report on them.
- Complete loan contracts and counsel clients on policies and restrictions.
- Review loan agreements to ensure that they are complete and accurate according to policy.
- Update account records, Compute payment schedules and transactions on ERP
- Confer with underwriters to aid in resolving loan application problems.
- Update job knowledge on types of loans and other financial services.
- Assess customer needs, explore all options and introduce different types of loans.
- Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas.
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process.
- Operate in compliance with laws and regulations and adhere to lending compliance guidelines.
- Deposit mobilization to meet set targets.
Key Performance Indicators:
- Meet Set Monthly loan and investment Targets.
- Reduced number of Non-Performing loans.
- Customer retention rate of minimum 90% across loan and investment products.
Requirements
- Proven working experience as a Loan Officer.
- Familiarity with computers and banking applications/software.
- Solid understanding of direct/indirect lending products and practices.
- Customer satisfaction orientation and sales competencies.
- Ability to work in a goal oriented environment and meet set target.
- B.Sc degree in finance, economics or a related field.