• Application Deadline:
• Position: Head of Business Operations


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Objective

• Oversee the company's day-to-day project-based, administrative, and operational functions.


• This includes strategic planning, management, and execution of operational initiatives to ensure operational efficiency, workforce productivity, and business profitability.


• The ideal candidate must have proof worthy leadership skills, a firm grasp of business analytics, an extensive experience in retail business operations, tech savviness, and the core ability to drive operational excellence across the organization.

 Job Responsibilities

 Core Functions

• Supervising business operations across the company’s HR, Finance, Sales, Trade, and Marketing and Inventory departments 


• Developing and implementing operational strategies in line with overall business objectives 


• Overseeing all operational activities, processes, and key projects to ensure all execution efforts align with overarching business goals for all departments 


• Leveraging technology to enhance operational efficiency; streamline operations, continually assess technology advancement and applicability to the business 


• Maximizing the efficiency of all business procedures on daily operations and business growth plans 


• Monitoring financial performance data, recommend and implement corrective actions to meet financial goals


• Consolidating tracking and reporting systems for all aspects of the business, teams and projects within the organization 


• Monitoring industry trends and competitor activities to inform strategic decisions


• Implementing and managing operational processes and systems to improve performance and service delivery.


• Ensuring compliance with all relevant laws, regulations, and standards.


• Fostering a culture of continuous improvement, collaboration, and accountability.


• Developing and managing operational budgets, ensuring cost-effective resource allocation 


• Identifying and implementing opportunities for process optimisation, cost savings and revenue enhancement.


• Overseeing the supply chain operations to ensure timely and cost-effective procurement of goods, consistency in bulk/market/customer demand, and a stable business cycle while minimizing excess stock and obsolescence.


• Executing all strategic plans approved for business profitability 


• Identifying potential operational risks and developing mitigation strategies.


• Ensuring business continuity plans are in place and regularly updated.


• Securing competitive advantages for the business; drive the expansion of product categories and SKUs to strengthen market dominance


• Conducting regular audits and reviews to ensure compliance with operational policies and procedures.


• Reporting on projects, data, business analytics and operational performance to the managing director

 Qualification & Skill Requirements 

 Requirements:

• Bachelor’s or Master’s degree in Business Administration, Operations Management, or a related field 


• MBA or advanced degree in management 


• 5+ years experience as Head of Operations, Business Operations Manager or similar role


• Experience with business planning, data analysis, forecasting and project management 


• Excellent grasp of financial data interpretation and budget planning 


• Strong knowledge of retail and consumer goods industry


• Certifications in business operations, retail business management, etc. 

Skills:

• Excellent communication skills for stakeholder relationship management 


• Strategic thinking with superior problem-solving skills 


• Negotiation skills to secure profitable deals and partnerships


• Attention to detail to ensure accurate implementation of business strategies


• Ability to successfully organize, direct and manage the workforce for optimum productivity