• Application Deadline:
• Position: Product Support Sales Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Abuja , Lagos , Rivers


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Summary

• The potential candidate will be responsible for the implementation of product support programmes and policies. Also to ensure achievement of agreed sales targets and performance objectives.

Responsibilities

• Visiting customers in the Region (old and new), prospecting for parts, unit sales and service opportunities and as well seek for regular patronage.


• Sell and implement product support programmes such as CTS, REMAN, SOS, etc on a regular basis.


• Prepare relevant quotations and/or tenders (accurate and complete to requirement), present to customers, arrange follow-up activities as desired, and ensure conversion to effective sales.


• Ensure prompt delivery of parts or services (including backordered items) and corresponding invoices to engender customer satisfaction and early payment as they fall due.


• Preparation and implementation of weekly call plan and corresponding summary report.


• Preparation and updating customers’ profile list.


• Keep abreast of product/service information from Caterpillar and related suppliers, and ensure adequate dissemination to concerned employees and customers.


• Promptly and effectively resolve customer complaints such as to retain their goodwill and confidence in the product, services and the dealership at large.


• Actively involved in the Region’s debt collection drive on an on-going basis.


• Establish and report competitive activities and sales opportunities (for parts, units & service). Implement actions that will ensure prompt and adequate conversion to Caterpillar products & services.


• Implement relevant marketing and promotional programmes as they arise.


• Arrange and implement relevant training programmes for Parts office staff and customer representatives.


• Ensure prudent financial management and adequate maintenance / security of Company assets placed in incumbent’s care by virtue of function and/or location.

Requirements

• HND/B.Sc. Engineering with about 2 years working experience in Technical Sections of Mantrac or similar company.


• 2 years of experience working with Caterpillar products will be an added advantage.


• Good driving skills with a valid driver’s license