• Application Deadline: Sun, 25 Aug 2024 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Description: 

• The Front Desk Officer will serve as the first point of contact for visitors, clients, and employees.


• This role involves managing the front desk operations, ensuring a welcoming and professional environment, handling inquiries, and providing administrative support.

Key Responsibilities:

• Welcome visitors and clients, ensuring a positive first impression.


• Respond to phone calls and in-person inquiries in a professional manner.


• Receive, sort, and distribute incoming and outgoing mail and packages.


• Maintain a visitor log and issue visitor badges.


• Perform clerical tasks such as filing, data entry, and maintaining records.


• Address and resolve complaints or issues promptly and effectively.


• Coordinate with other departments to ensure smooth operations.


• Monitor and maintain security protocols, ensuring that only authorised individuals access restricted areas.

Knowledge and Skills:

• Must be familiar with standard office procedures and practices.


• Excellent verbal and written communication skills and ability to provide outstanding customer service and support.


• Basic knowledge of office software such as Microsoft Office Suite and phone systems.


• Awareness of organisational policies and procedures related to front desk operations and visitor management.

Requirements:

• Prior experience in a receptionist or customer service role.


• Strong command of English.


• Present a professional demeanor and dress code suitable for the role.

Qualifications:

• B. Sc./HND