• Application Deadline: Sat, 10 Aug 2024 00:00:00 GMT
• Position: Experience Center Agent


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 0 - 3 years


• Location Abuja , Ebonyi , Lagos


• City Ajah , Ikeja , Opebi , Oshodi - Isolo , Victoria Island


• Job Field Customer Care 
  


• Salary Range ₦100,000 - ₦150,000/month
  

ROLE DESCRIPTION

The Experience Center Agent role is a customer facing role targeted at smart, personable, technology inclined and customer-obsessed individuals.

JOB DESCRIPTION

• Provide guidance to walk-in customers on product and service offerings


• Educate customers and potential customers with information on SLA and delivery timelines.


• Ensures strict adherence to GIGL’s Standard Operating Procedure in the sending, safe-keeping, receiving, and releasing of parcels.


• Serve guests by providing product/ service information related to delivery life cycle, rates and payment.


• Promote and cross-sell company’s products

JOB REQUIREMENTS

• Good communication and computer literacy skills


• Certificate of completion of NYSC


• Previous customer service experience is an added advantage


• Detail-oriented and strong inter-personal skills

Job Location: Abuja- Utako, Garki,  Lagos- Opebi, Ikeja, Cele, Volks, Isolo, Ajah, Lekki, Agungi, Ajah, Victoria Island, Abakaliki.

Remuneration: N87,500+ Hardship Allowance (30% of Salary)+HMO+Other benefits.