Network Management: Design, implement, and maintain the organization’s network infrastructure, including routers, switches, firewalls, and VPNs.
System Administration: Manage and maintain servers, operating systems, and enterprise applications, ensuring optimal performance and security.
Troubleshooting and Support: Diagnose and resolve hardware, software, and network issues for end-users and systems within the organization.
Security Management: Implement and maintain cybersecurity measures, including firewalls, antivirus software, intrusion detection systems, and data encryption to protect against threats.
System Upgrades and Patching: Regularly update and patch systems, software, and hardware to ensure they are up-to-date and secure.
Backup and Disaster Recovery: Develop and manage backup strategies and disaster recovery plans to safeguard data and ensure business continuity.
Cloud Services Management: Manage cloud-based infrastructure and services, such as AWS, Azure, or Google Cloud, ensuring seamless integration and operation with on-premise systems.
Network and System Monitoring: Continuously monitor network and system performance, identifying and resolving potential issues before they impact operations.
Collaboration with Other Departments: Work closely with other departments to understand their IT needs and implement solutions that support their objectives.
Documentation: Create and maintain detailed documentation of IT systems, configurations, procedures, and troubleshooting steps.
Vendor Management: Liaise with external vendors and service providers to manage contracts, support services, and hardware/software procurement.
User Training and Support: Provide training and technical support to staff on new software, hardware, and IT policies to enhance their efficiency and productivity.
Project Management: Lead or contribute to IT projects, such as system upgrades, new technology implementations, or infrastructure expansions.
Compliance and Policy Enforcement: Ensure that the organization’s IT systems comply with relevant regulations, standards, and internal policies.
Research and Development: Stay updated on the latest technology trends, evaluate new tools, and recommend improvements or innovations to enhance the organization's IT infrastructure.
Requirements
Interested candidates should possess a Bachelor's Degree in relevant fields with 2 years work experience.