Officer-Loss Prevention at Marriott International, Inc.

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
97144
Job Views
88

Job Description



Position Summary



  • Patrol all areas of the property; assist guests with room access.

  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required.

  • Conduct daily physical hazard inspections.

  • Respond to accidents, contact EMS or administer first aid/CPR as required.

  • Assist guests/employees during emergency situations.

  • Notify appropriate individuals in the event of accidents, attacks, or other incidents.

  • Defuse guest/employee disturbances.

  • Call for outside assistance if necessary.

  • Complete incident reports to document all Security/Loss Prevention related incidents.

  • Handle all interruptions and complaints.

  • Resolve safety hazard situations.

  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts.

  • Call for assistance using proper code responses.

  • Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.

  • Conduct investigations and gather evidence.

  • Conduct interviews with relevant parties.

  • Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

  • Speak with others using clear and professional language; prepare and review written documents accurately and completely.

  • Develop and maintain positive working relationships with others; support team to reach common goals.

  • Comply with quality assurance expectations and standards.

  • Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position.

  • Read and visually verify information in a variety of formats (e.g., small print).

  • Visually inspect tools, equipment, or machines (e.g., to identify defects).

  • Enter and locate work-related information using computers and/or point of sale systems.

  • Move at a speed required to respond to work situations (e.g., run, walk, jog).

  • Stand, sit, or walk for an extended period of time or for an entire work shift.

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.

  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

  • Move through narrow, confined, or elevated spaces.

  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.

  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.


Preferred Qualifications


Education:



  • High school diploma or G.E.D. equivalent.


Related Work Experience:



  • No related work experience.


Supervisory Experience:



  • No supervisory experience.


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