• Application Deadline: Mon, 12 Aug 2024 00:00:00 GMT
• Position: SEO Intern


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Lagos Island


• Job Field Internships / Volunteering  , Media / Advertising / Branding 
  

Job Description

• To deliver on predefined work objectives while gaining structured work experience in the business area


• To perform varied tasks which may include research, analysis, administration, process and project work that add value to the business area


• Adhere to the organisations shared values, service standards and Treating Customers Fairly outcomes with regards to customer interaction


• Resolve customer dissatisfaction or complaints and take ownership of the problem


• Communicate with customers according to agreed standards


• Collect customer feedback to help improve customer service


• Ensure that product knowledge and advice is technically accurate


• Work with enhanced processes and procedures to maintain operational efficiencies


• Ensure that quality standards are adhered to


• Adheres to c policies and procedures


• Maintain accurate activity reports


• Investigate innovative ways to optimise processes


• Contribute to the alignment of business processes to customer service


• Advise line management on potential opportunities for process and system improvements


• Demonstrate the shared value of, I get better and better


• Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise


• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained


• Stay relevant and up to date with legislations and new developments


• Maintain a positive attitude and respond openly to feedback


• Handle stress in ways that do not negatively impact others


• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards


• Take ownership of personal career development leveraging formal and informal opportunities


• Read situations and organisational realities


• Set aside personal agenda for the greater good


• Act in an ethical transparent and morally defensible manner including highlighting unethical practices


• Share debate and communicate learnings


• Flag and debate issues constructively


• Promote a friendly cooperative climate