• Application Deadline:
• Position: Photocopier Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Engineering / Technical 
  

Responsibilities

• Mandatory regular/scheduled client visits – Lease/Click, AMC, New Installations & Final sign-off


• Installation and maintenance of MFPs


• Networking of Kyocera MFPs and management of printer servers and database.


• Corrective and preventive maintenance of MFP


• Ensure monthly Preventive Maintenance plans are strictly adhered to


• To provide BASIC LEVELS of Technical Support


• Adept at maintaining focus on achieving bottom-line results


• Diagnose and resolve technical issues related to hardware, software, and network connectivity.

Requirements

• A minimum of BSc/HND in computer engineering, computer science, electronics, or any related field.


• A minimum of 5 years working experience in a customer service engineer role or similar position, preferably in photocopiers, MFPs, or networking.


• Additional technical certifications in electronics, IT, or related fields would be an advantage.


• Communication via emails, WhatsApp, customer resource Service Software package & other communication methods as and when required.


• Good customer satisfaction record.


• Experienced & skilled at building relationships across organizations Exceptional report writing and


• Interpersonal communication skills


• Willingness to travel to client sites as needed.