• Application Deadline: Sat, 31 Aug 2024 00:00:00 GMT
• Position: Travel Sales Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 14 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description:

Travel Sales Executive represent analyses customer behaviour to support client acquisition and retention through customer enquiries and feedback. Also introduce new clients to the business.

• Plan and sell airline tickets, accommodations, insurance and other travel service


•  Ensure at least 30 booking tickets are done with travelstart through the GIGM website in a week


• Grow the customer base of Travelstart airline tickets through the GIGM website


• Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations


• Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers


• Meet profit and sales targets on a monthly basis


• Book airline tickets, make hotel reservations and collect payment/fees through GIGM’s payment platforms


• Use promotional techniques and prepare promotional materials to sell itinerary tour packages


• Deal with occurring travel problems, complaints or refunds


• Attend travel seminars to remain updated with tourism trends


• Enter data into our software and maintain client files


• Network with tour operators to retain and build customer base


• Maintain statistical and financial records for proper decision making


• Must have an existing client base to introduce to the business

Education and Work Experience

• Minimum of Bachelor's Degree or HND in any relevant discipline


• Minimum of two (2) years of cognate experience in Customer Service.

Skills and Competencies:

• Excellent Customer Service


• Effective Written and Verbal Communication


• Computer Literacy


• Exceptional time management.


• Problem-Solving Skills


• Neat and Professional Appearance


• Outstanding interpersonal skills.


• Ability to Stay Calm Under Pressure


• Organized and Detail-Oriented


• Able to Work a Flexible Schedule.