Communications Intern - Global at CBM International

Job Overview

Location
Lagos, Jigawa
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
97405
Job Views
70

Job Description



Job Overview



  • The role provides assistance to the Senior Communications Officer in enhancing our brand's presence and engagement across multiple platforms, aligning with our overall communications strategy.

  • This position is designed to provide a hands-on experience in managing and executing our communication efforts, including maintaining social media presence, updating our website and intranet content, and supporting administrative tasks.

  • The intern will contribute to the creation of digital content, track analytics to gauge the effectiveness of our communication strategies and assist in optimizing our outreach efforts.

  • Ideal for a dynamic and proactive individual studying communications or a related field, this role offers a unique opportunity to gain practical skills and insights in the communications field within the development sector.


Responsibilities and Duties

Social Media Support:



  • Create and schedule engaging content on LinkedIn and X.

  • Monitor social media channels for trending news and ideas, and actively engage with the audience through comments and messages.

  • Support the management of editorial and event calendars for social media postings.


Website and Intranet Content Development:



  • Support the updating and maintenance of the website and intranet.

  • Co-produce fresh content, including news articles, blog posts, banners, and multimedia elements.

  • Assist in search engine optimization (SEO) tasks to improve visibility and track website analytics.


Content Production and Editorial Tasks:



  • Assist in drafting and editing communications materials such as press releases, newsletters, and annual reports.

  • Coordinate and plan editorial content and publication schedules.


Administrative and Support Tasks:



  • Provide administrative support to the communications team, including preparing reports, maintaining records, and handling correspondence.

  • Support virtual event planning and coordination activities.

  • Assist in internal communications efforts, including newsletters and digital signage content.


Safeguarding Responsibilities:

Knowledge:



  • Understands the incident management framework and their first responder role in recording, responding, and reporting incidents.

  • Understands the survivor-centred approach and how to apply it when receiving a complaint or responding to an incident.

  • Knows local support services available in the community or region, and how to engage them.


Skills:



  • Able to listen and accurately document reported concerns and complaints.

  • Able to respect the confidentiality of safeguarding allegations.

  • Able to appropriately apply the survivor-centred approach.


Behaviours:



  • Treats the survivor and others involved in an incident with dignity and respect.

  • Be assertive in implementing the initial incident response protocols by gaining the trust and cooperation of parties involved.


Key outcomes expected from this role:



  • CBM Global’s digital presence is enhanced

  • Website and intranet are updated

  • Content, report, and other communications materials are produced/developed


Person Specification

All the following requirements are Essential, unless marked with a * when they are Desirable:

Qualifications:



  • Currently enrolled in or recently graduated from a Bachelor's Degree program in Communications, Journalism, Marketing, or a related field.


Experience and Knowledge



  • Experience with social media platforms and understanding of social media strategies.

  • Experience in preparing virtual events

  • Basic knowledge of content management systems (CMS) and website analytics tools (e.g., Google Analytics).


Skills / competencies / personal qualities:



  • Graphic design skills, website editing skills (working knowledge of content management systems) and event planning experience an asset.

  • Ability to multitask

  • Excellent organisational and time management skills

  • Effective communication skills (written and verbal); fluency in English

  • Excellent interpersonal skills

  • Aptitude for problem solving

  • Strong ethics and reliability

  • Attention to detail

  • Able to maintain confidentiality.


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