• Application Deadline: Wed, 21 Aug 2024 00:00:00 GMT
• Position: Retail Manager


• Job Type Full Time


• Qualification MBA/MSc/MA


• Experience 5 - 7 years


• Location Lagos


• City Victoria Island


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦500,000 - ₦750,000/month
  

Experience: 5-7 years

We are looking to hire a highly qualified and experienced Retail Manager to oversee our client’s fashion store.

The Retail Manager is responsible for overseeing the daily operations of the store.

Responsibilities

• Create a unique retail experience in line with the brand


• Manage the shop to ensure a creative and inspiring layout, lighting and stock display


• Set annual trading budgets and targets


• Full responsibility for managing the retail trading budget and profit and loss account, monitoring performance against agreed key performance indicators (KPI’s)


• Develop and maintain suitable measures and systems for controlling stock control, to ensure sufficient levels of stock at minimum stock holding and to keep write-off stock to minimum


• Analyze sales figures, interpret trends and forecast future sales volumes in order to maximize profit


• Maximize retail turnover and profit working to grow the business in order to support the brand’s ongoing financial viability


• Partner with the senior management team to identify potential income generation opportunities from alternative commercial sources to ensure the organization’s long term financial viability


• Work with the head of business development to ensure that business development activities are complementary and all potential income generation activities are exploited


• Ensure effective systems for cash handling and retail banking are in place, reviewing and updating business processes as necessary


• Ensure that the shop offers visitors a range of products at appropriate pricing levels and meets the organizations income targets


• Work with the sales team to develop limited edition commissions and multiples from exhibiting artists


• Ensure compliance with all policies and procedures through retail management and staff meetings, store walk-through and audits, etc.


• Continually evaluate and react to performance issues and actively recruit retail candidates


• Collaborate with sales manager to set daily, weekly and monthly sales targets for all retail staff and contribute significantly to meeting the targets


• Analyze sales figures and forecast future sales volumes to maximize profits


• Provide support to the fashion buyer, the home/furniture buyer, general manager as well as the CEO in identifying brands to be featured in store portfolio


• Monitor low performing brands and suggest methods to drive quick, sustained and effective turnaround in performance


• Organize all store operations and allocate responsibilities to personnel


• Supervise and guide staff towards maximum performance


• Prepare and control the store’s budget aiming for minimum expenditure and efficiency


• Monitor stock levels and purchases and ensure they stay within budget


• Deal with complaints from customers to maintain the store’s reputation


• Inspect the areas in the store and resolve any issues that might arise


• Plan and oversee in-store promotional events or displays


• Keep abreast of market trends to determine the need for improvements in the store


• Analyze sales and revenue reports and make forecasts


• Ensure the store fulfils all legal health and safety guidelines


• Perform any other tasks as assigned.

Skills & Requirements

• BSc. / HND in Marketing, Business Administration, or a related field


• Experience in luxury industry


• Minimum of 5 years’ experience as a Retail Manager


• Professional certification will be an advantage


• Working knowledge of the fashion industry


• Must have an in-depth knowledge of the products


• Knowledge of consumer spending trends and buying patterns


• Standard knowledge on the use of sales software


• Good data entry skills


• Excellent customer-facing skill


• Knowledge and understanding of business policies and procedures


• Ability to create detailed spreadsheets, charts, and presentations


• Highly proficient in the use of Microsoft Office tools


• Must have the ability to navigate stressful situations


• Must be able to prepare management reports and correspondence


• Excellent time management skills


• Ability to multitask and prioritize work


• Excellent organization, planning and coordination skill


• Strong interpersonal skills


• Ability to effectively communicate with a wide range of individuals


• Good intuitive, negotiating, and analytical skill


• Excellent written and communication skill.


• Passionate about fashion, design, art, culture, luxury


• Must have a forward-thinking attitude


• Must be organized and detail oriented


• Must be a good communicator


• Must be professional in attitude and appearance


• Must be a good team player


• Must possess good judgement


• Possess a strong emotional intelligence


• Must demonstrate a high level of confidentiality


• Must be willing to work long hours and be very responsive


• Must be professional in dealing with clients 


• Must have a friendly personality.