• Application Deadline: Sat, 31 Aug 2024 00:00:00 GMT
• Position: IT Support Volunteer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Abuja , Adamawa , Borno , Jigawa , Kaduna , Kano , Katsina , Kebbi , Niger , Sokoto , Zamfara


• Job Field ICT / Computer 
  

Job Purpose

• Provide day-to-day IT support, troubleshooting hardware and software issues for staff and other volunteers


• Set up and maintain computers, printers, and other office equipment.


• Ensure the NGO's IT systems are up-to-date with security patches, software updates, and backups.


• Manage network issues, internet connectivity, and data security protocols.


• Assist with maintaining and updating the Organization’s website


• Support the management of social media platforms, ensuring they are secure and functional.


• Develop user guides and tutorials for commonly used software and tools.


• Assist with implementing IT-related projects, such as database management systems or online fundraising platforms.


• Provide technical support for virtual meetings, webinars, and events.

Essential criteria

• Bachelor’s degree in Information Technology, Computer Science, or related field


• Knowledge of computer systems and software


• Knowledge of network and system security


• Familiarity with hardware and software installation


• Excellent problem-solving and troubleshooting skills


• Strong communication and customer service skills


• Able to work independently and as part of a team


• Able to learn quickly and adapt to changing technology