• Application Deadline: Fri, 15 Jul 2022 00:00:00 GMT
• Position: Telemarketing Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 7 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Summary

• We are looking for a Telemarketing Manager who thrives on leading a team in a customer-focused role.


• The Telemarketing Manager will be responsible for the daily running and Management of the department through the effective use of resources.

Job Description

You and The Telemarketing Team:

• Identifying potential customers.


• Developing database of potential customers through research on internet and social media platforms


• Daily cold calls to potential clients


• Daily follow-up calls to existing and potential clients


• Daily email and WhatsApp broadcast to existing and potential clients


• Arranging meetings with potential and existing customers to present company products.


• Persuading customers to purchase company products by highlighting product benefits and key features.


• Building and maintaining solid working relationships with both new and existing customers.


• Promptly submitting purchase orders to the relevant department for processing.


• Follow up with customers to inquire into whether purchased products meet their expectations.


• Addressing customer concerns and resolving complaints


• Achieving Sales Target.

Requirements

• HND / B.Sc / B.A Degree or equivalent.


• 5 - 7 years of work experience as a Telesales Manager


• A strong customer focus and a good telephone manner;


• The ability to work well in teams;


• Leadership skills and the ability to motivate and develop staff;


• A desire to help others work towards targets and develop their skills;


• Confidence and a good business sense;


• The ability to set, meet and exceed targets;


• A focused and self-motivated approach to work;


• The ability to manage Change, excellent communication and presentation skills


• The ability to multi-task, prioritize and manage time effectively;


• The ability to build a productive business professional relationships;


• The ability to deliver presentations tailored to the audience's needs;


• Proven track record of over achieving sales quota.

Remuneration

Monthly Salary ( N150,000 Monthly) + commission.