• Application Deadline:
• Position: Customer Service Personnel


• Job Type Remote


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field Customer Care 
  


• Salary Range ₦100,000 - ₦150,000/month
  

We value customer experience and are looking for a group of remote customer service representatives to support our customers across Nigeria and provide an excellent service experience.

Job Responsibilities:

• Handle customer inquiries and issues via phone, email and online chat.


• Provide professional and timely customer support to solve customer questions in the use of products or services.


• Record and track customer feedback to ensure that issues are effectively resolved.


• Assist customers with order, payment, return and other processes.


• Collaborate with team members to optimize customer experience and improve customer satisfaction.

Job Requirements:

• High school education or above, with customer service or remote work experience preferred.


• Excellent communication skills and the ability to effectively handle customer issues.


• Proficient in Microsoft Office and customer management system (CRM).


• Self-disciplined and able to work effectively in a remote work environment.


• Fluent in English and mastering the local language is preferred.

Salary and Benefits:

• Competitive salary.


• Provide flexibility to work remotely.


• Health insurance and network subsidies.


• Paid annual leave and sick leave.


• Year-end bonus and performance rewards.


• Provide career development opportunities and training support.


• Looking forward to your joining!