• Application Deadline: Mon, 28 Feb 2022 00:00:00 GMT
• Position: Digital Banking Officer


• Job Type Full Time


• Qualification NCE , OND


• Experience 1 year


• Location Lagos


• City Victoria Island


• Job Field Banking 
  

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Duties and Responsibilities

• Resolves customer requests through proficient use of the systems tools, research, and navigation within the organization.


• Responsible for administrating online banking enrollments and reports.


• Online Account Opening.


• Provide exceptional customer and/or co-worker service support upon receipt of inbound call or email.


• Maintain confidentiality and security of customer information according to regulatory and company guidelines and policies.


• Maintains accountability, proper disposition, and thorough follow-up.


• Seeks and captures opportunities to differentiate the customer experience through identifying additional customer needs.


• Perform other functions and related duties as assigned.

Requirements/Skills/Key Competencies

• High level of proficiency in computer (word, Excel, Microsoft power point etc).


• High level of analytical and reasoning skills


• Good interpretation and interpersonal skills


• Ready to learn with speed.


• Team playing spirit


• Data analysis skill


• Acute attention to detail


• Excellent customer service skills


• Excellent verbal, written communication skills


• Proficient keyboard skills


• Effective decision making and problem-solving skills.


• Strong Team Player


• Flexibility with work Schedule.


• Proficient keyboard skills.


• Ordinary National Diploma/NCE holders – Computer Science/Electrical & Electronic Engineering

Salary

• Monthly Take Home– N65, 000

Method of Application

• Applicants who meet the requirements listed above should forward their CVs to ‘[email protected]’ using ‘DBO-20’ as subject of the mail before 20th February, 2022.