Field Cluster Supervisor at Kadick Integrated Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
9801
Job Views
110

Job Description



Job Description



  • The Cluster Supervisor will be in charge of selling our Agency Banking services/products to prospective and existing customers.


Duties and Responsibilities



  • Build contacts with existing KadickMoni agents to create relationships for business growth

  • Monitors agent’s performance and ensures they are active on the KadickMoni platform

  • Identifies and resolves agent’s issues and complaints

  • Prospects and on-boards new agents

  • Provide support to new and existing agents

  • Create, implement and manage agent recruitment and on-boarding initiatives

  • Ensure Agent Retention and Activity

  • Resolution of Requests and Disputes

  • Create Marketing Drives and Brand Awareness

  • Monitor performance and deliver targets

  • Write and submit activity reports


Requirements

Education and Training:



  • Expertise in computer usage and office procedures with a minimum of 3 years post qualification experience, in a similar position, is required.


Skills:



  • Communication skills–Candidate must display excellent written and verbal communication skills. This can help them effectively communicate with staff members, customers, vendors and higher-ups.

  • Customer service skills– In order to meet customers’ needs, Candidate must have advanced customer service skills.

  • Organizationskills–Candidate needs to be organized at all times. This way, they’ll be able to keep track of budgets, expense reports.

  • Financial skills– Candidate must understand and analyze the various financial documents under their care.

  • Aggressiveness-candidate must possess this skill to deliver and surpass expectations.

  • Can do attitude


Location:



  • Candidate must live within Bayelsa and it environs. Chosen candidate will be required to manage the LGA in their senatorial district.


Salary

Gross Salary of N40,000 + Performance bonus based on industry standards.


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