Online Sales / Customer Relationship Officer (Intern) at Sovereign Technology & Innovation Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
98061
Job Views
70

Job Description



Job Overview



  • Are you a smart and ambitious recent graduate or NYSC corps member looking to jump-start your career in a dynamic and fast-paced environment? BetaSMS is seeking an Online Sales/Customer Relationship Officer (Intern) who is passionate about sales and client engagement.

  • This role is perfect for individuals who enjoy building relationships, solving problems, and working in a tech-driven company.


Responsibilities



  • Customer Engagement: Handle incoming calls from customers and clients, providing information and answering inquiries about BetaSMS services.

  • Client Outreach: Actively reach out to new and existing customers to build and maintain strong relationships, ensuring they are aware of all the features and benefits of our platform.

  • Payment Confirmation: Verify payments made by customers and promptly credit their accounts on the BetaSMS platform.

  • Sales & Upselling: Identify opportunities for upselling and cross-selling, helping clients get the most out of our services while driving additional revenue.

  • Reporting: Prepare detailed weekly sales reports, highlighting blockers, opportunities, and strategic action plans for the upcoming week and month.


Requirements



  • A recent graduate from a recognized university in Nigeria or currently serving as an NYSC corps member.

  • Must be residing in Lagos, Nigeria.

  • Must be smart, well-presented, and articulate, with a strong work ethic and a passion for sales and customer relations.


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