• Application Deadline:
• Position: Restaurant & Bar Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience


• Location Abuja


• Job Field Hospitality / Hotel / Restaurant 
  

Job Purpose

• You would be assisting the F&B Manager in providing the best service for the operations of all Food and beverage outlets and services in the hotel.

Responsibilities

Assist the F&B Manager:

• To lead the F&B department to provide quality food and beverage operations as per brand standards.


• Ensure buffet name tags are correctly labelled as per the food on display.


• To identify customers’ needs and respond proactively to all their concerns.


• Conduct hygiene and cleanliness inspections in food & beverage outlets on a regular basis.


• Training for waiters and waitresses


• Attend daily restaurant, kitchen & bar briefings.


• Control other expenses such as: service utensils/stores cutlery, grocery and glassware losses and breakages, cleaning and stationery supplies in restaurant and bars.


• Reduce staff pilferage.

Ensure the below are followed:

• Ensuring the team adhere to all health and safety procedures.


• Keeping records of all hazards and take appropriate actions.


• Order supplies and maintain records of production.


• Oversee the opening and closing of inventories.


• Food is kept at safe temperature.


• Practice frequent hand washing and Periodic disinfection of the restaurant


• Right disposal of food waste


• Guest Relations – ensure a minimum of 90% guest satisfaction is always maintained.


• To ensure that KPIs are met completely and on time.


• Ensure compliance with all health, safety, environmental and legislative requirements (HSE).


• Attend to any other duties as may be assigned by management.

Guest Satisfaction:

• Conduct customers follow up calls periodically to ensure excellent service delivery.


• Ensure excellent service delivery in restaurant, room and night service, and banquets.


• Encourage feedback from customers on food quality and service and achieve over 90% guest satisfaction.


• Ensure services meet customer specification.