• Application Deadline:
• Position: Senior Account Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 6 - 7 years


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

Job Description

• The Account Developer is a part of NIQ/GfK’s ‘Consumer and Marketing Insights’ team responsible for East West Africa (EWA) and serves as link to our FMCG clients.


• The role is to be a trusted adviser to our FMCG customers in the EWA region, matching CMI solutions to the clients’ key business questions.


• This encompasses business growth targets for existing clients and overall responsibility for driving revenue growth of the assigned FMCG Vertical.


• Candidates will need to have at least 6-7 years of experience in market research or account management.


• They will also have strong interpersonal skills and use these to dive deep into the clients’ businesses, truly understanding the challenges and questions.


• They live and breathe clients and can demonstrate the value of CMI solutions, thus driving engagement and growth in the business.

Responsibilities

• Lead and develop a defined list of FMCG accounts on behalf of NIQ/GfKs CMI EWA region, i.e. act as the main point of contact and trusted advisor for key clients


• Conduct regular business reviews with clients and develop & execute strategic account plans


• Understand client strategies, structures and key business questions to build sustainable client relationships and intimacy


• Develop new and existing relationships (up to senior level) with customers to achieve sales growth


• Understand and sell the value of the CMI portfolio


• Lead contract negotiations both for new sales and renewals, incl. proposal writing, price calculations and pitch presentations


• Grow the revenue base of your accounts, ensuring targets are met or exceeded


• Work with CMI customer success teams to meet and exceed client expectations and identify opportunities for upselling and cross-selling.


• Liaise cross-functionally with other NIQ/GfK brands & teams with a focus on a holistic client centric experience


• Build and maintain an accurate and reliable pipeline within the CRM tool (Salesforce/MSD) and provide accurate sales forecasts on a regular basis


• Involve yourself in project set-up and delivery when needed for enforcing/ building a client relation and/or due to capacity shortages within the CMI customer success teams


• Keep abreast of market research methodologies, clients’ industry trends, and competitor activities

Requirements

• A bachelor's degree or post graduate qualification


• Minimum 6-7 years work experience in market research or account management


• Comprehensive knowledge and understanding of market research methods


• Experience in sales or consultancy role would be very welcomed but is not necessary


• Strong client-oriented attitude


• Ability to build and maintain long-term customer relationships


• Able to “actively listen” to clients, identify business opportunities and understand how to commercialize them


• Strong pitch and proposal writing skills


• Willingness to go the extra mile


• Passion, energy and drive, enthusiasm to learn and develop


• Able to work autonomously and establish own priorities and objectives


• Comfortable working across teams, bringing together people from different areas of the business


• Highly organized, with strong attention to detail and the ability to manage multiple priorities simultaneously.


• Software skills/ MS Office, especially PowerPoint

Benefits

• Flexible working environment


• Volunteer time off


• LinkedIn Learning


• Employee-Assistance-Program (EAP)