• Application Deadline:
• Position: Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Kano


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Summary:

• Our client, a leading Manufacturing company is seeking for a skilled and experienced Operations Manager to oversee and optimize the day-to-day operations of our organization in Kano.


• The ideal candidate will have a strong background in operations management, a keen eye for detail, and a proven track record of improving efficiency and productivity.

Responsibilities:

• Lead, motivate, and manage a team of employees, ensuring high performance and job satisfaction.


• Conduct regular performance reviews, provide feedback, and identify training needs.


• Oversee the daily operations of the organization, ensuring smooth and efficient processes.


• Develop and implement operational policies and procedures to improve efficiency and productivity.


• Manage and allocate resources effectively, including staff, equipment, and budget.


• Monitor and control operational costs to stay within budget.


• Identify areas for process improvement and implement solutions to enhance operational efficiency.


• Utilize data and metrics to track performance and drive continuous improvement initiatives.


• Ensure compliance with all relevant regulations, laws, and standards.


• Implement and maintain health and safety protocols to ensure a safe working environment.


• Prepare and present regular reports on operational performance, including key metrics and KPIs.


• Communicate operational updates and issues to senior management.


• Maintain high levels of customer satisfaction by ensuring excellent service delivery.


• Handle customer complaints and resolve issues promptly and effectively.

Requirements:

• Degree in Business, Operations Management or related field


• 5 years of proven work experience as an Operations Manager or similar role


• Knowledge of organizational effectiveness and operations management


• Experience budgeting and forecasting


• Familiarity with business and financial principles


• Excellent communication skills


• Leadership ability


• Outstanding organizational skills